GrabCar's response to recent harassment against GrabCar drivers

WE are disappointed by the recent incidents of taxi drivers taking unilateral action against GrabCar drivers. We are concerned about the safety of our GrabCar drivers and passengers, and urge the authorities to ensure that crimes like assault, harassment and vandalism — and any organisation that supports such disorderly behaviour — are not tolerated.

GrabCar is a complementary service to taxis and helps to grow the industry as a whole. We are providing an alternative option to commuters in Malaysia, who want to conveniently book transport to their destination and travel safely and comfortably. All transport operators, whether GrabCar, taxi operators or other public transport operators, should similarly strive to provide safe rides, trusted drivers and cars in good conditions for the benefit of commuters in Malaysia.

We have always collaborated in a respectful manner with transport industry stakeholders to grow the industry and improve the quality of service of both taxis and private hire vehicles. We will continue to support SPAD CEO Mohd Azharuddin Mat Sah to build a stronger transport regulatory framework that benefits both passengers and drivers; and encourages safety and innovation in Malaysia's public transport.