KUALA LUMPUR (May 10): AirAsia Bhd announced today it will be suspending its three times weekly flights from Kuala Lumpur to Goa, from June 7, as part of its "route rationalisation initiatives".

In a statement today, the budget carrier assured guests that those affected by this route suspension will be offered options to alleviate any inconvenience that might occur.

"They will be notified directly via their registered member email account, as well as via an SMS notification. AirAsia strongly urges all guests to keep their email addresses and mobile numbers with their country code prefix updated in their AirAsia member profiles to ensure that the airline can reach them to assist them," it said.

AirAsia's head of commercial Spencer Lee said: "We take very careful considerations for every new route that we introduce. However, this suspension is due to our route rationalisation exercise. Despite this route adjustment, we remain committed to the Indian market and look forward to return to Goa in the future."

Affected guests for the route suspension will be able to choose to either move the flight to an earlier date before the suspension, though this is subject to availability, or obtain a full credit shell with 180 days validity. Alternatively, they can opt to get a full refund.

Guests can also get in touch with AirAsia's Customer Care Team via social media by simply tweeting to twitter.com/AskAirAsia for further enquiries about this route suspension, it added.