This article first appeared in The Edge Financial Daily on April 21, 2020

KUALA LUMPUR: UEM Edgenta Bhd has teamed up with Kaodim Sdn Bhd to kick-start a collaboration between them, with an immediate pilot roll-out to a client of UEM Edgenta with a nationwide presence.

Under the collaboration, Kaodim — a regional e-marketplace services provider — will provide an enterprise platform solution for UEM Edgenta’s vendor procurement and delivery of services, the first of its kind in the asset management and infrastructure solution space.

“This solution allows UEM Edgenta to elevate its vendor management via technology, which promotes better transparency and openness, as well as reduces process time,” the group said in a statement yesterday.

“It is made possible by features of the enterprise platform, such as on-demand vendor management and a rating system, which evaluates vendors on attributes such as quality, pricing and safety, as well as real-time visualisation and analytics. In turn, all these would enable UEM Edgenta to enhance its service delivery to its clients,” it added.

UEM Edgenta managing director and chief executive officer Datuk Azmir Merican Azmi Merican said the enterprise platform forms an integral component of the group’s vendor contractor strategy as it enables agility and scalability for it to roll out services to more clients rapidly. He said the platform will be supported by quality assurance for services performed by vendors procured off the enterprise platform, as well as continued solutions for clients by UEM Edgenta’s personnel.

“Another component of the company’s strategy is the Edgenta Academy, which offers UEM Edgenta personnel and vendors training and development courses, focused on aiding the development of standards in the asset management and infrastructure solution space,” he added.

Kaodim managing director Jeffri Cheong said the partnership with Edgenta helps expand the company’s offering into the business-to-business space. “Many tools we use internally to reliably deliver home services can benefit companies like UEM Edgenta which need to manage a wide array of work orders and service providers. Through our configurable admin infrastructure, we will support [UEM] Edgenta in optimising quality standards, response time and cost,” he said.

UEM Edgenta, through its businesses, currently manages more than 300 hospitals and healthcare facilities across Malaysia, Singapore, Taiwan and India.