Temporary systems disruption at KLIA, says Malaysia Airports

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KUALA LUMPUR (Aug 22): Malaysia Airports said it is experiencing temporary systems disruption at both terminals in KL International Airport.

In a statement today, Malaysia Airports said the disruption which started last night (Aug 21) is in the midst of being rectified.

“Since the disruption, our team has been working round the clock, not only to rectify the situation, but also to minimise the inconvenience caused to passengers. 

“The disrupted connection has affected several airport systems such as WiFi connection, Flight Information Display System (FIDS), Check-In-Counters, Baggage Handling Systems (BHS),” it said.

Malaysia Airports said all relevant airport staff have been deployed to assist passengers on the ground as we expect the situation to continue throughout the day today.

It advised passengers to reach the airport at least four hours before their flight departure time and to check with the airlines for the latest flight schedules.

The airport operator said it will be issuing further updates on the situation either through its social media platforms or news releases.

“Meanwhile, do reach out to our Airport CARE Ambassadors  or contact 03-8776 2000 if you require information regarding your flight details,” it said.

See also:
KLIA information counter deluged following systems disruption
KLIA systems disruption affects credit card transactions
Only flight information display system at klia2 working now, IT glitch still unresolved at both terminals
Malaysia Airlines processing passenger check-ins manually, urges online check-in following KLIA network disruption