Thursday 28 Mar 2024
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SINGAPORE (March 2): Singapore Airlines and its regional subsidiary SilkAir will be folding fuel and insurance surcharges into base airfares, presenting potential customers with a more holistic ticket price at the point of purchase.

This is intended to simplify the fare structure for passengers, stated the national carrier, and will be implemented progressively by region starting March 28 and completed by May this year. Codeshare flights operated by other airlines may still include surcharges.

SIA added that this will not result in immediate changes to “all-in” fares, which will continue to be determined by market supply and demand.

Consequently, fuel and insurance surcharges will also no longer apply to its KrisFlyer frequent-flyer programme redemption bookings with effect from March 23.

At the same time, changes are being made to the way KrisFlyer redemptions work.

These include the removal of a 15% discount for redemption bookings made on SIA’s website and SingaporeAir App rather than via the call centre, as well as alterations to the award levels for the Saver category in selected zones.

An increase in the number of miles required to redeem for flights in certain zones can also be expected.

There will be no change to the award levels required for redemption upgrades.

Shares of SIA closed 3 Singapore cents lower at S$9.92 on Wednesday.

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