Thursday 25 Apr 2024
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Fret not as Maybank has introduced an electronic solution allowing its customers to send and receive money using its new cardless withdrawal service. 

With the “e-Duit Raya” facility, customers will be able to withdraw the transacted amount from any local Maybank automated teller machines (ATMs) without an ATM card. “This service is especially useful for customers who are not able to be with their loved ones during the festive period,” Maybank said in a statement today. 

The new service allows the bank’s customers to access the cardless withdrawal service through its Internet banking platform, Maybank2u, where users can initiate a fund transfer to any Malaysian mobile number. The recipient will then receive a secure transaction code via SMS, and with the withdrawal code from the sender, the recipient will be able to withdraw cash from any Maybank ATM machine nationwide within 24 hours.

The bank has also introduced a “Raya Gift Card” service that functions as a prepaid Visa card, which can be reloaded with a minimum of RM50 and a maximum of RM1,500. The gift cards, which subsequently can be used as a regular prepaid card, are available at Maybank Card Centres at 1 Utama, The Gardens and Maybank’s main branch in Kuala Lumpur. 

However, those who prefer staying true to traditions can withdraw newly minted RM10 bank notes from ATMs at 16 selected Maybank branches nationwide, to save them the hassle of queuing up at counters during banking hours. Each transaction for the new notes is limited to RM300 and every subsequent withdrawal is allowed the maximum of the daily withdrawal limit. 

Branches that stock the new RM10 notes in the Klang Valley are Maybank KL Main, Bangsar Baru, Damansara Utama, Petaling Jaya Main and Shah Alam Main. The other branches are Maybank Penang Main, Alor Setar, Kuantan Main, Jalan Sultan Idris Shah (JSIS), Seremban, Melaka Main, Johor Baru Main, Kuala Terengganu, Kota Baru, Kota Kinabalu and Jalan TAR Kuching Branch.

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