KUALA LUMPUR (Mar 23): Malindo Air has refuted rumours about its operations that had been circulating on chat-messaging service Whatsapp.

In a statement today, Malindo PR and communications director Raja Sa'adi Raja Amrin said the airline urged the public to ignore and not participate in the rumour mill.

Raja Sa'adi said the rumour "may affect the livelihood of our 1,800-strong workforce, their families as well as our passengers' planned journeys.

"Rest assured, we have reported this incident to the legal authorities concerned. All customers can anticipate a pleasant journey with Malindo Air on their respective booked as well as future flights."

"As per procedures in an airline-licence renewal upon two years of operation, the Department of Civil Aviation (DCA) conducted a full audit of our company last month. In that regard, measures have been implemented on certain issues to further improve our operations," he said.

Raja Sa'adi said operational standards especially those concerning civilian safety would not be compromised nor taken lightly under any circumstances.

According to Malindo's website, the airline is a collaboration between Malaysia's National Aerospace and Defence Industries and Indonesia's Lion Air.

Malindo positions itself as a low-fare airline which offers premium in-flight services.

Its fleet of Boeing 737-900ER and ATR72-600 aircrafts flies to domestic and international destinations from its Malaysian hubs at the Kuala Lumpur International Airport and Sultan Abdul Aziz Shah Airport.