Lazada takes immediate action to block unauthorised access to RedMart customer database

-A +A

SINGAPORE (Oct 30): E-commerce company Lazada has taken immediate action to block unauthorised access to its RedMart customer database.

It was reported by a local media outlet here earlier that the personal information of 1.1 million RedMart user accounts was stolen from a customer database and put up for sale online.

Responding to this, Lazada said its cybersecurity team discovered an individual claiming to be in possession of a RedMart customer database taken from a legacy RedMart system, which was no longer in use by the company.

“This RedMart-only information is more than 18 months out of date and not linked to any Lazada database.

“The user information that was illegally accessed include names, phone numbers, email and mailing addresses, encrypted passwords and partial credit card numbers,” said Lazada’s spokesperson in a statement made available to Bernama.

Lazada said protecting the data and privacy of its customers was a top priority, and it is working swiftly to resolve the matter.

“We are in the process of reaching out to affected customers, and reminding them to change their log-in credentials as a safety precaution. We have also been in touch with regulators over this incident,” said the spokesperson.

The local media outlet earlier reported it had come across an online forum that was purportedly selling personal data from various e-commerce sites around the world, including Lazada.