KLIA network disruption – still in midst of stabilisation, says Malaysia Airports

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KUALA LUMPUR (Aug 23): Kuala Lumpur International Airport (KLIA) operator Malaysia Airports said that as at 6.00 am today, its team was still in the midst of stabilising the system, following a disruption starting the night of Aug 21.

In a statement this morning, Malaysia Airports said the systems disruption had caused flights delays.

“In mitigating this, we have utilised all 38 remote bays at KLIA Main Terminal to cater to aircraft that are not able to proceed to the scheduled gates as they are still being occupied.

“Following this, we have also provided four additional buses, as well as ground handling services for the airlines in order to facilitate passenger movements to ferry passengers to the remote bays from the terminal and vice versa,” it said.

Malaysia Airports said this is to ease the flow of passengers at the gates affected by the delayed flights.

“We had also extended the operating hours at all our other airports nationwide last night in order to cater to the delayed departing flights from Kuala Lumpur,” it said.

Additionally, it has also provided free parking for all passengers who parked at KLIA Main Terminal (Block A, B, C and D) till 6.00 am today (Aug 23) as many had encountered delays of arrival flights.

“We encourage everyone to reach the airport at least four hours before their flight departure time. Please also check-in via the respective airlines’ mobile app or website,” it said.