Thursday 25 Apr 2024
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KUALA LUMPUR (March 19): The Association of Islamic Banking and Financial Institutions Malaysia (AIBIM) and 19 of its members so far have offered financial help to businesses and individuals who are affected by the Covid-19 outbreak. These range broadly from loan restructuring and rescheduling, to deferents on payments of instalments, to special financing. Below is a list of the banks, what assistance they are offering and how you can get in touch.

 

No Financial Institutions News Released Date Bank’s Response
1 Association of Islamic Banking and Financial Institutions Malaysia (AIBIM) 6 February 2020

AIBIM represents its 26 Member Banks encourage customer to connect with their respective banks to seek advice regarding to banking issues that have arisen as a result of the outbreak.


Contact number
03-20268002/8003

2 Affin Islamic Bank Berhad 19 February 2020

The bank offers temporary relief on financial commitments to customers affected by the Covid-19 outbreak. Applicable to all financing facilities for individuals as well as business customers.


Contact number
03-82302222

3 Agrobank 19 March 2020

The bank offers the relief measures which include restructuring and rescheduling of financing, as well as moratorium on financing repayments for up to six months for the customer who are affected by the Covid-19.


Contact number
1-300-88-2476

4 Alliance Islamic Bank Berhad 13 February 2020

The bank is extends assistance to the affected customers by deferment of financing servicing, and financing restructuring and rescheduling for up to six months, as well as waiver of late charges for financing.


Contact number:
03-55169988

5 AmBank Islamic Berhad 10 February 2020

The bank offers temporary deferment or restructuring of instalment repayments for its individual and SME customers to ease the burden of its customers affected by the outbreak.


Contact number
03-21788888

6 Bank Islam Malaysia
Berhad
11 February 2020

The bank offers up to six (6) months temporary moratorium for the monthly instalment payments of financing for affected individual or business customers.


Contact Number
03-26900900

7 Bank Muamalat Malaysia Berhad 10 February 2020

The bank offers a temporary moratorium up to six (6) months for monthly instalment payments for affected customers and staff, and applicable to all financing facilities for individuals and businesses.


Contact number
1-300-88-8787

8 Bank Rakyat 10 February 2020

The bank offers up to six (6) months temporary moratorium for monthly instalment payments of financing or affected individuals or business customers.


The bank advised affected customers to contact the bank to address their financial problems as a result of the coronavirus.


Contact number
1-300-80-5454

9 Bank Pembangunan Malaysia Berhad 10 February 2020

The bank will provide assistance and support those affected, taking into consideration the specific circumstances its clients are facing.


Contact number
03-26113888

10 Bank Simpanan Nasional 9 February 2020

The bank announced that their customers can apply for temporary deferment to pay their financing to ensure their business continuity.


Contact number
1300-88-1900

11 CIMB Islamic Bank Berhad 18 March 2020

The bank financial relief includes a moratorium on financing payment for up to six months for the impacted customer by the Covid-19 outbreak. This is in addition to the standard restructuring and rescheduling financing programmes offered to all affected individual and business customers.


Contact number
03-62047788

12 Hong Leong Islamic Bank Berhad 11 February 2020

The bank would assist the affected customers by considering the provision of temporary relief from payment for up to six (6) months of their monthly financing payments.


Contact number
03-76268899

13 HSBC Amanah Malaysia Berhad 18 March 2020

The Bank is extending a helping hand in the form of liquidity relief to individuals and businesses who are going through challenging time due to Covid-19. The bank’s affected customers may apply for payment moratoriums.


Contact number
1300-88-2626

14 Maybank Islamic Berhad 11 February 2020

The bank offering financial relief up to six (6) month to the affected customer. This is including restructuring and rescheduling of financing payment.


The offering would be open to both its business and SME customers as well as individuals affected by the current situation and would be assessed on a case-to-case basis.


Contact number
1300-88-6688

15 MBSB Bank 19 March 2020

The bank offers financial relief to its retail, corporate and Small Medium Business (SME) clients affected by the COVID-19.


For retail customers, the bank offers a six (6) month moratorium on instalment payment for financing and they may also opt to restructure or reschedule their financing.


Meanwhile corporate and SME clients may apply for financing restructuring and rescheduling.


Contact number
03-20963000

16 Public Islamic Bank Berhad 19 March 2020

The bank offers moratorium of up to six months for the monthly instalment payments of financing for affected individual and business customers.


The bank would also accommodate requests by the affected customers to restructure or reschedule their financing to assist in their cashflow situation during this difficult time.


Contact number
1800-22-5555

17 OCBC Al Amin Bank Berhad 13 February 2020

The bank offers assistance to businesses and individual customers who are financially affected by Corona Virus.


Any business having an issue with repaying their financing, working capital or cash flow should engage with the officer in charge on the matter.


Contact number
03-83149310

18 RHB Islamic Bank Berhad 11 February 2020

The bank offers a moratorium of up to six months for monthly instalment payments of financing to the affected customers. The affected customers may also request to restructure or reschedule their financing arrangements. Each request will be reviewed on a case-by-case basis.


Contact number
03-9206 8118

19 SME Bank 16 March 2020

The bank offers temporary financial relief to the affected SME customers.


The bank offers a special financing of up to RM1 million to small and medium enterprises (SMEs) affected by Covid-19 under the Special Relief Fund (SRF).


Contact number
03-26037700

20 Standard Chartered Saadiq 13 February 2020

The bank offers profit-only payment up to six months moratorium to their affected retail and Small and Medium Enterprise (SME) clients.


Contact number
1300-88-8888

Note:
• AIBIM and 19 Members has made public statement on the measures/support offered to their impacted customers.
• Customers are urged to contact with their respective banks to check on the available support in relation to Coronavirus outbreak.
• The list is based on the statement published by the individual banks as per the news released date.

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