Discarded shopping carts: Why Singaporeans do not complete their online purchases

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SINGAPORE (July 2): For most online shoppers in Singapore, moving items into online carts does not mean that the purchase is in the bag.

More than 56% of online shoppers would sometimes or all the time discard their carts, according to the SAP Consumer Propensity Study.

About 57% of respondents say that this is because they were only using their carts to compare prices of similar products, while 53% say it is because they balk at overall shipping costs which turn out to be higher than expected, and 44% would abandon their carts as their promotion codes have expired... (Click here to read the full story)