AirAsia offers flexibility to passengers travelling up to Dec 31 with flight change fee waiver

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KUALA LUMPUR (June 3): Low cost carrier AirAsia is offering further flexibility for passengers who are travelling up to Dec 31, 2020 by waiving flight change fees.

In a statement, AirAsia said this is applicable to any new bookings made between June 3 and Oct 31, 2020.

The carrier said passengers may make an unlimited number of flight date changes via the ‘My Bookings’ tab on airasia.com or the AirAsia mobile app, and may rebook their flights for travel up to Dec 31, 2020, subject to seat availability and fare difference.

AirAsia Group president (airlines) Bo Lingam said due to the unprecedented circumstances relating to the current public health situation and the associated travel restrictions travel plans may be fluid, especially throughout this year.

“We are providing more flexibility for new bookings, to allow our guests to book their flights with confidence and peace of mind.

“This follows our recent announcement to extend our Credit Account validity up to 730 days, offering all our guests added flexibility and convenience,” he said.

AirAsia said flight date/time change is only applicable for flights up to 48 hours before original departure time (up to four hours for AirAsia India flight code i5).

It said add-ons such as baggage allowance, meals and seats will be carried forward to the next flight booking.

The carrier said passengers may need to reselect meals or seats, subject to availability on the new flight.

This flexibility option is applicable to all domestic flights within Malaysia (flight code AK), Indonesia (flight code QZ), Thailand (flight code FD), Philippines (flight code Z2) and India (flight code i5) which bookings are made directly online via airasia.com.