Saturday 20 Apr 2024
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This article first appeared in The Edge Financial Daily, on May 5, 2016.

 

KUALA LUMPUR: Malaysia Airlines Bhd is collaborating with Amadeus IT Group SA to develop a new passenger service system (PSS) for the airline.

Its chief executive officer Christoph R Mueller said moving its PSS to Amadeus will put the national carrier on the leading edge of airline technology globally.

Solutions by Amadeus include the Altéa Suite, a system that delivers streamlined passenger service solutions including inventory, reservations, passenger self-service check-in, departure control and e-commerce.

“Malaysia Airlines will be able to offer travellers enhanced speed and convenience, a sophisticated web booking experience, state-of-the-art mobile applications and bundled offers to suit individual needs.

“Passengers can expect a leaner, more agile experience from booking tickets to pre-purchasing excess baggage, meals and managing loyalty points, all at the click of a button,” said Malaysia Airlines in a statement yesterday.

The airline said the agreement will also ensure that it has even greater cooperation with its code-sharing partners and within the OneWorld alliance.

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