Friday 29 Mar 2024
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KUALA LUMPUR (April 25): Property developer UEM Sunrise Bhd's wholly-owned subsidiary SCM Property Services Sdn Bhd has signed an agreement with real estate agencies to provide one-stop real estate management services.

SCM Property is collaborating with eight real estate agencies namely Kiara Realty, Reapfield Properties Sdn Bhd, Metro Homes Sdn Bhd, Worldmart Properties, Esprit Estate Agent Sdn Bhd, CBD Properties Sdn Bhd, Cityspace Properties and Asian Land Realty Sdn Bhd.

With the property and facilities management company acting as a one-stop centre, residents and tenants will be able to go through SCM Property for total home solutions with services covering tenancy management, repair and maintenance, billing and payment of bills, renovation, cleaning services, floor and wall polishing, air-conditioning, plumbing and electrical services.

The agreement will be for an initial period of three years and would be up for renewal after expiry.

"We have been wanting to do this for a while. There has been a lot of demand from our buyers and tenants for these services.

"SCM will be a one-stop centre, just give us a call and we'll sort out your worries. For a lot of people, buying a property is the single biggest investment of their lifetime, so we just want to make sure it's hassle-free," said UEM Sunrise chief operating officer Raymond Cheah.

He explained that buyers who sign up for the services will be charged at a rate of 8% on the rental collected, while RM200 will be charged for vacant units.

"This is similar to the rates for properties in the US, Australia or in the UK. That's what we want to have — a first world-class full-fledged value chain," he said.

He added that the facilities management market in Malaysia is huge, with an estimated value of US$4.3 billion. He said UEM Sunrise is only scratching the surface at only 1% of the total market share.

Cheah pointed out that there is also potential to further expand the facilities management business overseas, noting that the industry in Singapore is worth US$2.4 billion, while that of Australia, the UK and the US markets are valued at US$23 billion, US$53 billion and US$286 billion respectively.

"We're only scratching the surface for now, that's why we are looking at this. It is indeed a blue ocean sector. It's a big market," he said.

Asked if this would provide an additional significant source of income for UEM Sunrise, its managing director and chief executive officer Anwar Syahrin Abdul Ajib said the services provided cater more to customer satisfaction.

"Besides building sustainable projects that go beyond unique architectural design and a well-constructed building, we are fully committed in handling our customers' needs, post-purchase as well as that of the residents in our managed properties," he said.

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