Tuesday 23 Apr 2024
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KUALA LUMPUR (Oct 31): Petronas Dagangan Bhd has cancelled the price hike implemented on its Gas Petronas Home Delivery (GPHD) service, after acknowledging the public's concerns.

“With reference to the price adjustment of the delivery charges for GPHD service, Petronas Dagangan Bhd acknowledged the concerns raised by the public.

“Taking the public’s feedback into consideration, Petronas Dagangan hereby announces that there will be no price increase for our GPHD service and that the delivery charges remains the same,” the company said in a statement today.

The company's U-turn came after it released a clarification earlier today that the home delivery charges had been revised in line with the market rate, from RM3.20 for 12kg and 14kg cylinders previously, to RM8.20 for 12kg cylinders and RM8.40 for 14kg cylinders.

The price revision was to be applicable for GPHD service on orders made through the Mesralink call centre, while prices for self-pick up at authorised dealers and retail shops remain as per the government’s regulated price of RM22.80 for 12kg cylinders and RM26.60 for 14kg cylinders.

The company's clarification came after a letter dated Oct 22, addressed to GPHD distributors stating the new prices, started circulating online, consequently drawing public outcry.

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