KUALA LUMPUR (June 9): OCBC Bank (Malaysia) Bhd, together with its Islamic banking subsidiary OCBC Al-Amin Bank Bhd, has pledged to continue to assist small and medium enterprises (SMEs), microenterprises and individuals affected by the pandemic and the recent Movement Control Order (MCO) through its latest repayment assistance programme.

In a statement today, OCBC said borrowers that have lost their job, B40 borrowers that are recipients of Bantuan Sara Hidup (BSH)/Bantuan Prihatin Rakyat (BPR), microenterprises with approved loan/financing facilities of less than RM150,000, SMEs and microenterprises that are not allowed to operate due to movement restrictions will be eligible to select either a three-month repayment moratorium or six months of 50% reduced instalment repayment assistance.

Meanwhile, those in the M40 and T20 segments who have suffered a reduction in income will also be eligible to lower loan/financing instalments, OCBC added.

"Since we first started providing assistance related to the pandemic, customers who have come forward have been able to gain support to tide them through the challenging times. I am pleased to say that more than 90% of this group of customers have since resumed their normal repayment obligations.

"We encourage our customers to get in touch with us so we can see how best to ease your financial burdens during these challenging times even if you only need an even more basic level of assistance such as a simple restructuring of your financing.

"We remain committed to providing the necessary support to help you ride through the ongoing difficult times. Alongside this, we would like to advocate the use of our online application and banking services so everyone stays home during the MCO," said OCBC Bank (Malaysia) Bhd chief executive officer Datuk Ong Eng Bin.

Customers who require repayment assistance may apply online at www.ocbc.com.my using the bank's simplified application process.

Personal banking customers can also opt to call a dedicated hotline at 03-8317 5011, while SME and microenterprise customers may call 03-8317 5200. The lines are open from Monday to Friday, between 9am and 6pm.