Friday 29 Mar 2024
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KUALA LUMPUR (Oct 18): The government will accelerate the adoption of digital in public service in the remaining 11th Malaysia Plan (11MP) period, as part of its national digitalisation agenda.

“In the remaining plan period, the digitalisation agenda will be pursued aggressively... In this regard, digital governance in the public sector will be enhanced at the national and ministry levels to support the national digitalisation agenda,” according to the Mid-term Review of the 11MP (2016-2020) report released today. 

In addition, the Government Online Services Gateway will be expanded to offer access to a wider range of online government services, through a single portal. 

At the same time, various digital tools will be utilised in undertaking the government's digitalisation agenda. Some measures that will be undertaken to enhance government digitalisation efforts and encourage the use of online services, are as follows:

-Deploying multiple channels of delivery focusing on mobile platforms

-Strengthening cyber security protection

-Offering more services via single sign-on

-Shifting from agency-based to service- and information-based approach

-Enhancing and streamlining implementation of e-payment services

-Establishing Malaysian Digital Identity

-Expanding Government Secured Private Cloud services

-Intensifying enterprise architecture implementation

The report said in order to enable informed decision-making and provide seamless delivery of services, data sharing across agencies continues to be a key driver. 

In this regard, big data analytics (BDA) will continue to be leveraged to improve planning of policies and strategies, as well as execution of intervention programmes. 

Meanwhile, the Public Sector BDA Blueprint, which encompasses governance mechanisms, communication plan and capacity building, will be revised to further guide the implementation of BDA in the public service. 

In addition, to strengthen the inter-operability of government services and data sharing, existing legislation on sharing of information, including personal data, will be reviewed. 

This is to complement the digitalising efforts for easy interaction and accessibility amongst agencies, without compromising information security and privacy.

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