Thursday 28 Mar 2024
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(Sept 30): Soon, those needing medical attention at any time of the day can “book a doctor” using mobile application BookDoc, going by the company's business plan.

The newly-launched medical app is said to provide a platform to link those in need of medical services  with healthcare professionals  in order to provide timely care and access while reducing waiting time, the company said in a  press release to mark its global launch.

But for a start, the healthcare app is aimed at corporate clients who wish to connect their  employees  with panel clinics and hospitals to improve workforce productivity  and optimise health benefit costs.

However, its website at bookdoc.com identifies how different groups of customers, including individuals, would be able to benefit from this app, which includes a feature to remind customers of their appointment with the doctor.

Employers who sign up for this will be able to receive an analytic dashboard that gives an overview of staff health-seeking patterns.

This will help them get a better understanding of staff's medical needs for more relevant staff benefits, and more productive negotiation for staff insurance coverage, the release said.

Companies will also be able to directly update lists of panel clinics and hospitals using the app, reducing human resources workload and processes.

Employers can also update staff entitlement to medical benefits, and with that reduce the likelihood of inaccurate claims by using this app.

Founded in July by former  BP Healthcare Group managing director Datuk Chevy Beh and founder of Groupon Malaysia Joel Neoh, the company aims to become the first online healthcare platform in the country.

Beh reportedly came up with the idea for BookDoc, following his good friend's near death experience, where an initial blood test found that his friend Wayne tested negative for dengue fever.

But three days later, his condition worsened, and when he went to the hospital, he endured a long wait to be admitted, during which time his gums had started bleeding.

Wayne then called Beh who was able to arrange for his friend's immediate admission, and was told subsequently by the attending physician that his life would have been at risk had he been admitted any later. – The Malaysian Insider

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