E-services: Making it easier to sell your car

This article first appeared in Enterprise, The Edge Malaysia Weekly, on December 31, 2018 - January 06, 2019.
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Selling your car can be a tedious process that could take months, whether you sell it yourself, take it to a dealer or trade in your vehicle. While selling your car to a dealer may make the whole process easier, there will be concern about whether you are getting the best price.

To address this gap, Carsome Sdn Bhd offers what it says is the easiest and fastest car-selling service in the country. It promises full transparency and provides a fair trade-in price based on the condition of your car.

The process is simple — head to Carsome’s centre and get a free 162-point inspection to determine the best price for your car. Once the inspection is done, Carsome will make you a cash offer. If you choose to accept it, the car will be bought on the spot.

Alternatively, you can put your car up on Carsome’s Certified Used Car Dealer network to try and get a better price from over 1,000 certified car dealers. You will be allowed to view the bidding process live. This service is available to sellers at no cost.

Once the bidding is over, you have 24 hours to accept the highest bid. If you accept, you will have five days to arrange an appointment with one of Carsome’s employees to hand over the car and perform the ownership transfer.

Payment for your vehicle will be wired to your bank account immediately once the ownership transfer goes through, which usually takes one working day, just as with any online transactions. If you do not receive any bids from dealers, you can put up your car for auction two more times. Alternatively, you can accept Carsome’s initial cash offer.