KUALA LUMPUR (Oct 19): AirAsia Singapore announced today it is moving its operations at Singapore Changi Airport from Terminal 1 to the “state-of-the-art, fully automated” Terminal 4 from Nov 7.

The move, said chief executive officer Logan Velaitham in a statement today, is in line with AirAsia’s vision of becoming a digital airline.

“This year, the focus in Singapore is to embrace Fast and Seamless Travel (FAST). When you fly out of Changi with us, expect a fully automated service with FAST from door to gate, which integrates seamlessly into our own innovations on mobile and web,” said Logan.

Apart from the usual web or mobile check-in and direct gate access for passengers without check-in baggage, AirAsia Singapore said its guests can also self-print their bag tags at Terminal 4 and drop the bags at the automatic bag drop machines.

It will deploy 19 check-in kiosks, 14 auto bag drop machines, two document check counters and two payment counters at Row 4, with group check-in services available at Row 5, it added.

“Our ground staff have been upskilled into brand ambassadors for the airline, to assist guests with last-minute value-add services at check-in, such as buying travel insurance, inflight wifi or upgrading to Hot Seats,” added Logan.

Consequently, the budget airline is advising passengers that all its flights scheduled for that day will arrive and depart at Terminal 4.

“Guests departing from Terminal 4 are advised to arrive 3 hours before departure to ensure sufficient time to move through the new terminal, while those arriving in Terminal 4 are advised to inform their loved ones of the change.

“Departing and arriving flight schedules will not be affected by the move,” it said.